“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” - Theodore Levitt "Learning becomes a solution only when it solves the right business problem" - The great one ;) A solution gains meaning only when it is mapped to and addresses a specific problem. More often than not, identifying the problem alone isn't enough, you need to accurately determine the root cause. Many learnings fail because they address the symptoms (the problem) rather than the disease (the root cause). Let's go through a case study to learn why it is critical to identify the root cause. Note: For the purpose of this post, let's imagine that somebody from Learn4ever is narrating this case study like a story. The story begins ABX Corp, a reputed pharmaceutical company headquartered in Sweden, had just finished rebuilding their Sales and Marketing team for the APAC region. These were not fresh hires. They were experienced professionals with strong track records and...